Update #2: NSOF has implemented a work around to correct the data latency issues with MetOp-A/B. A faulty circuit is believed to be the root cause. ESPC continues to investigate the circuit. Update #1: NSOF continues to experience MetOp-A/B data latency issues. Data latency is currently up to ~11 hours. A faulty circuit is believed to be the root cause. ESPC continues to investigate the circuit and work on an alternative path to reroute the MetOp-A/B data.
Correction: "Date/Time of Initial Impact" field changed. 0000 UTC changed to 0000Z.
Topic: MetOp-A/B Data Ingest Latency Issues
Date/Time Issued: April 20, 2018 1736Z
Product(s) or Data Impacted: GOME, IASI, ASCAT, GRAS
Date/Time of Initial Impact: April 17, 2018 0000Z
Date/Time of Expected End: TBD
Length of Event: TBD
Details/Specifics of Change:
MetOp-A/B data is experiencing latency issues (currently at ~8 hours) within NSOF processing. The cause of this problem is believed to be an issue with a EUMETSAT router located in Darmstadt, Germany. ESPC is coordinating with EUMETSAT to investigate and correct the issue.
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880
This message was sent by ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.