Topic: PDA Experienced Connectivity Problems for External Users
Date/Time Issued: August 3, 2018 1656Z
Product(s) or Data Impacted: All products associated with external users to/from the NSOF OPS Product Distribution and Access (PDA) system.
Date/Time of Initial Impact: August 3, 2018 1525Z
Date/Time of Expected End: August 3, 2018 1550Z
Length of Event: 25 minutes
Details/Specifics of Anomaly: The ESPC PDA system experienced connectivity issues with external users for ~25 minutes between the times listed above. This anomaly affected most external users connecting to/from the PDA environment. The PDA support team is investigating the cause of the outage and will provide an update when available. The PDA environment has recovered from the incident and is operating normally. Any hung connections may need to be reset and delayed data sent again.
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.
Web Site(s) for applicable information: N/A
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