Update #1: Problem is resolved. Push providers who use SFTP should check for hung sessions and restart if necessary.

Topic:Product Outage/Anomaly: Product Distribution and Access (PDA) Outage Affecting Pass Through Data

Date/Time Issued: April 4, 2018 1953Z

Product(s) or Data Impacted: All products received from external sources via SFTP to the Product Distribution and Access (PDA) system

Date/Time of Initial Impact: April 4, 2018 1800Z

Date/Time of End: April 4, 2018 1920Z

Length of Event: 1 Hour 20 Minutes

Details/Specifics of Change: The ESPC PDA system experienced a problem affecting log-ins to our servers that external sources push to if they use the SFTP protocol. This is stopping flow of some external, pass through data. Technicians are investigating.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.

Web Site(s) for applicable information: N/A

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