Update #3: A fix to the Jason-2 and Jason-3 code is still being worked on by CNES. They hope to be able to deliver a patch tomorrow (JDAY 023). Once the patch is in place, we will resume normal processing.

Update #2: An error has been identified in the Jason-2 and Jason-3 code that has stopped the processing, and a fixed is currently being developed. This fix will not be able to be applied until Monday, January 22, 2018 at the earliest.

Update #1: This issue will not be resolved in till J-day 022.

Topic: Jason Data Outage

Date/Time Issued: January 20, 2018 1455Z

Product(s) or Data Impacted: All Jason-2 and Jason-3 OGDRs distributed via the Products Distribution and Access (PDA) to users and the CLASS archive.

Time of Initial Impact: January 20, 2018 0000Z

Date/Time of Expected End: Until further Notice

Length of Outage: TBD

Details/Specifics of Change: Due to an as yet to be determined problem with the NOAA and EUMETSAT NOAA product processing, no Jason-2 or Jason-3 OGDRs are currently being generated.

Contact Information for Further Information:

David Donahue
Satellite Services Division
NOAA/NESDIS/OSPO/SPSD/SPB
(301)683-3236
David.R.Donahue@noaa.gov

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

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