Update #1: All data was recovered on contact 33748 at 02:06Z
Topic: SNPP Data Outage/Delay
Date/Time Issued: May 3, 2018 02:30Z
Product(s) or Data Impacted: All SNPP Products
Date/Time of Initial Impact: May 3, 2018 00:40Z
Date/Time of Expected End: May 3, 2018 02:06Z
Length of Outage: 1 hour 24 minutes
Details/Specifics of Change: No telemetry was observed from SNPP ground crew during Svalbard contact 33747. The EMOC contacted Svalbard and they said the contact was scheduled on Antenna SG7. The EMOC told Svalbard the schedule showed SNPP was scheduled on Antenna SG4 and was never scheduled on SG7. Svalbard checked the remaining schedule and all remaining contacts will be on Antenna SG4. The Data will be recovered on the next contact 33748 at 02:06 UTC.
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

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