Update #1: Received Eumetsat Alert Message that Service has resumed as of March 13, 2019 at 0800Z.

Topic: Eumetsat Alert Message GDS-JPSS, GDS-Metop-A, GDS-Metop-B, GDS-Multi-Metop, GDS-NOAA, GDS-SNPP,LEO Data Collection Service, SAF Service

Date/Time Issued: March 13, 2019 0815Z

Product(s) or Data Impacted: See list below.

Date/Time of Initial Impact: March 12, 2019 14:55:50 UTC (from the Eumetsat message)

Date/Time of Expected End: See table in detail for on and off switch time

Length of Outage: N/A

Details/Specifics of Change:

Message number: | 5572
Message creation: | Tue Mar 12 14:55:50 GMT+00:00 2019

Type: | Service Alert
Ann Nr: | 4603
Rev: | 1
Start Time: | 2019-03-12 11:50:00.0
Subject: | ground-segment-anomaly
Impact: | data-unavailable
Detail: | Investigation is ongoing.
Status: | ongoing
Issue Time: | 2019-03-12 14:55:31.0
Services: | SEM L0 - Metop-A AVHRR Level 1 - Metop-A AMSU-A Level 1 - Metop-A MHS Level 1 - Metop-A HIRS Level 1 - Metop-A ASCAT Level 1 - Metop-A IASI Level 1 - Metop-A GRAS Level 1 - Metop-A GOME-2 Level 1 - Metop-A IASI Sounding Products - Metop-A ASCAT Soil Moisture - Metop-A ATOVS Sounding products - Metop-A AVHRR Polar Winds - Metop-A Multi-Sensor Products - Metop-A SEM L0 - Metop-B AVHRR Level 1 - Metop-B AMSU-A Level 1 - Metop-B HIRS Level 1 - Metop-B MHS Level 1 - Metop-B ASCAT Level 1 - Metop-B IASI Level 1 - Metop-B GRAS Level 1 - Metop-B ATOVS Sounding products - Metop-B GOME-2 Level 1 - Metop-B IASI Sounding Products - Metop-B ASCAT Soil Moisture - Metop-B AVHRR Polar Winds - Metop-B Multi-Sensor Products - Metop-B Multi-Metop Wind Products AVHRR Level 1 - NOAA AMSU-A Level 1 - NOAA MHS Level 1 - NOAA HIRS Level 1 - NOAA ATOVS Sounding products - NOAA ATMS Level 1 - Suomi-NPP CrlS Level 1 - Suomi-NPP VIIRS EDR - Suomi-NPP ATMS Level 1 - JPSS CrIS Level 1 - JPSS VIIRS EDR - JPSS Metop-A A-DCS Metop-B A-DCS AC SAF - Products OSI SAF - Products ROM SAF - Products H-SAF - Products

Name: | EUMETSAT
Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany
Telephone: | +49 6151 807 3660/3770
Fax: | +49 6151 807 3790
E-mail: | ops@eumetsat.int
Internet: | www.eumetsat.int

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