Update #1: The EUMETSAT Ground-Segment anomaly reported on DOY 282 has been rectified, the METOP-A, Metop-B, Metop-C, and NOAA-19 data are available again.

Topic: Eumetsat reports Metop-A, Metop-B, Metop-C, NOAA-19 anomalies.

Date/Time Issued: October 10, 2019 0504Z

Product(s) or Data Impacted: See list below.

Date/Time of Initial Impact: October 09, 2016 19:44:00Z (from the Eumetsat message)

Date/Time of Expected End: October 10, 2019 0400Z

Length of Outage: 8 hours and 15 minutes

Details/Specifics of Change:

Message number: 6267
Message creation: Thu Oct 10 01:46:47 GMT+00:00 2019
Type: Service Alert
Ann Nr: 5224
Rev: 1
Start Time: 2019-10-09 19:44:00.0
Satellites: Metop-A, Metop-B, Metop-C, NOAA-19
Subject: ground-segment-anomaly
Detail: Investigation is ongoing.
Status: ongoing
Issue Time: 2019-10-10 01:46:23.0
Services: AVHRR Level 1 - Metop-A
SEM L0 - Metop-A
AMSU-A Level 1 - Metop-A
MHS Level 1 - Metop-A
HIRS Level 1 - Metop-A
IASI Level 1 - Metop-A
GRAS Level 1 - Metop-A
GOME-2 Level 1 - Metop-A
IASI Sounding Products - Metop-A
ASCAT Level 1 - Metop-A
ATOVS Sounding products - Metop-A
ASCAT Soil Moisture - Metop-A
AVHRR Polar Winds - Metop-A
Multi-Sensor Products - Metop-A
AVHRR Level 1 - Metop-B
SEM L0 - Metop-B
AMSU-A Level 1 - Metop-B
MHS Level 1 - Metop-B
HIRS Level 1 - Metop-B
IASI Level 1 - Metop-B
ASCAT Level 1 - Metop-B
GRAS Level 1 - Metop-B
GOME-2 Level 1 - Metop-B
IASI Sounding Products - Metop-B
ATOVS Sounding products - Metop-B
ASCAT Soil Moisture - Metop-B
AVHRR Polar Winds - Metop-B
Multi-Sensor Products - Metop-B
SEM L0 - Metop-C
AMSU-A Level 1 - Metop-C
AVHRR Level 1 - Metop-C
ASCAT Soil Moisture - Metop-C
IASI Sounding products- Metop-C
AVHRR Polar winds - Metop-C
MHS Level 1 - Metop-C
Multi-sensor Products - Metop-C
ASCAT Level 1 - Metop-C
IASI Level 1 - Metop-C
GRAS Level 1 - Metop-C
GOME-2 Level 1 - Metop-C
Multi-Metop Wind Products
AMSU-A Level 1 - NOAA
MHS Level 1 - NOAA
AVHRR Level 1 - NOAA
HIRS Level 1 - NOAA
ATOVS Sounding products - NOAA
OSI SAF - Products
AC SAF - Products
Name: EUMETSAT
Address: Eumetsat-Allee 1
D-64295 Darmstadt
Germany
Telephone: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
E-mail: ops@eumetsat.int

Internet: www.eumetsat.int

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880
Web Site(s) for applicable information: N/A
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