Topic: NOAA5045 Personnel Unable to connect to ERAV or ESPC-ERAV VPN

Date/Time Issued: January 14, 2022 @ 1215Z

Product(s) or Data Impacted: ERAV and ESPC-ERAV VPN

Date/Time of Initial Impact: January 14, 2022 @ 1115Z

Date/Time of Expected End: January 14, 2022 @ 1255Z

Length of Outage: 1 Hour and 35 minutes

Details/Specifics of Change: On January 22, 2022 at 1115z, the OMS support team discovered the ERAV and ESPC-ERAV VPNs were no longer accessible. Ticket RITM0073507 was opened with N-Wave to investigate.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880

Web Site(s) for applicable information:

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